Discreet delivery begins before the courier receives a parcel. Products are packed inside plain outer packaging, while the delivery label contains only the information needed to complete the shipment.
What the courier sees
The courier needs the recipient name, delivery address and contact details required for delivery. The outside of the parcel should not describe the intimate products inside. Customers should still use a reliable address where an adult can receive the order.
Delivery estimates
The displayed 1–5 business day estimate can vary with stock availability, payment verification, destination and courier conditions. Remote areas may take longer. Final delivery charges and available services are confirmed at checkout.
When to contact support
Contact the store if tracking has not updated, the parcel arrives damaged or the delivered item is incorrect. Keep the packaging and take clear photos before opening a product seal when a delivery issue is visible.